Real-Time Consultants Limited ("we" or "us") trading as RT Consulting is a provider of change and transformation consultancy services, committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the EU General Data Protection Regulation, the data controller is Real-Time Consultants Ltd (Z5459808), Registered at Teme House, Whittington Road, Worcester, WR5 2RY. England.
In order to provide the best possible service to our associates and clients the data we collect, store and process relating to you may include:
As an Associate:
As a Client Contact:
If we assign you to a client the data we collect, store and process relating to you will include:
If the contract of employment is directly with us, the data we collect, store and process relating to you will include:
We will process and store your data in order to provide our services to you, and for contractual and legal reasons if we have assigned you to a project, or assigned a consultant with your company.
We may process sensitive personal data where it has been included in the information you provide us, e.g. if you include information in your CV. We may also be required to conduct a criminal records check against your details. We have processes to limit our use and disclosure of this sensitive data other than where required by law.
The EU General Data Protection Regulation (GDPR) legal basis under which we collect, process and retain data about you is classified as
We will only share your information with prospective clients with your express consent.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the Companies Act 1985.
We may disclose your personal information to third parties:
You have the right to access and view the personal data we hold about you. You have the right to have the personal data we hold about you to be changed, corrected or deleted. You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at email@example.com.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
We keep your data in accordance with the following data retention periods:
Otherwise, we will keep your record for up to 2 years and thereafter will either gain your consent to continue processing your data or remove you completely from our systems.
Under the GDPR there is a "right to be forgotten" which is only relevant where there is no legal requirement for us to retain the information as defined above. If there is no legal requirement for us to keep your information and you request to be deleted this will be done within 14 days of your request.
Some of your data may still exist within our systems but this data will be put beyond use and cannot be readily accessed by operational staff, systems or processes.
We may collect information, including information collected through Google Tag Manager, Google Analytics and Google Search Console ( tagmanager.google.com, www.google.com/analytics, www.tawk.to/, www.google.com/webmasters, about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
This cookie stores the user’s decision about accepting cookies to allow or deny non-essential cookies.
Essential site information
This cookie stores information about products added to the basket and determines the user’s journey based on preferences and referrers.
__tawkuuid, TawkConnectionTime, ss
Tawk to allows users to contact us via automated messaging.
_gid, _ga, _gat, test_cookie
These cookies are used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information such as the number of visitors to the website, where visitors have come to the website from and the pages they visited in a way that does not directly identify anyone.
These cookies are used for hosting the website across multiple servers.
Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Sites and to deliver a better and more personalised service.
They enable us:
You may refuse to accept cookies, however, if you select this setting you may be unable to access certain parts of the Sites.
All your data will be stored securely on our IT system in the UK.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Some basic personal data is provided to an email service provider (when consented to) for the purpose of email marketing.
Access to your data is restricted to our staff that have a legitimate reason to see it, all of which are bound by confidentiality clauses.
If you have an objection to the data that is being stored relating to you, how it is being processed, who has access to it etc. these should be raised to the DPO firstname.lastname@example.org who will investigate and take the appropriate action.
If the data we hold on you changes please inform the DPO at email@example.com who will process your request.
For access to your data please consult with the DPO at firstname.lastname@example.org.
Any changes we may make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to email@example.com.